CivicPlus reviews

3.1

47% would recommend to a friend

(342 total reviews)

Brian Rempe

64% approve of CEO

41% positive business outlook

CivicPlus has an employee rating of 3.1 out of 5 stars, based on 342 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CivicPlus employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

342 reviews
5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work-life balance, move like a startup even for a 1k person organization. Pivots quick from top down. Very clear communications from top leadership on goals.

Cons

Silos, so many companies acquired by them that it's a challenge understanding what's going on cross-departmentally. Even figuring out who to reach through comms is, in and of itself a huge challenge.

5.0
Feb 9, 2026

Growing & Changing - Not Always Easy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've been part of this organization for many years and have heard a variety of perspectives about how our culture or leadership has changed. The truth is that our industry, our customers and the technology around us have evolved at an extraordinary pace. To keep up, we must also evolve. What some may view as a shift in culture or poor leadership, in some ways, is the realities facing all organizations. Innovation can't stall. Complacency, even when unintentional, can hold an organization back when they need nothing more than to accelerate. With the rising expectations of both customers and employees, it is critical that companies consistently evaluate how they work and scale. These challenges are not easy and are also often times met with hard decisions. CivicPlus has strong leaders throughout that understand the importance of staying competitive and sustainable for the long term. Making the decisions for the families and customers they support today but also those that will join in the future. I value working for an organization that has consistently focused on driving innovation and creating an environment where talent can grow and thrive. The company emphasizes transparency, balance, and flexibility. Employees are encouraged to maintain a healthy work–life balance, develop new skills, and bring forward creative ideas that help us work smarter. The flexibility to work remotely and take the time you need when life demands it is genuinely supported. People at CivicPlus care—not only about their coworkers but also about the customers and communities we serve every day. That commitment is one of the reasons so many, when given the opportunity, choose to return.

Cons

There are many historical processes and ways of thinking deeply ingrained which makes adopting any new approach extremely hard. As the company works to focus on innovation, automation and overall progress, there is still work to be done to unify teams around these opportunities and reduce negativity that hinders progress or creativity.

avatar
CivicPlus Response
3w
We appreciate you sharing your perspective and your many years with CivicPlus. Growing and evolving is a core part of who we are, so it’s great to see that reflected in your experience. We’re especially glad our mission of making government work better, along with our focus on flexibility and innovation, has made an impact. We’re continuing to build on that while improving how teams align and move forward together. Thanks for being part of the journey with us.
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Glassdoor has 345 CivicPlus reviews submitted anonymously by CivicPlus employees. Read employee reviews and ratings on Glassdoor to decide if CivicPlus is right for you.