Based on employee reviews from Glassdoor, here are some insights into whether iQor is newbie-friendly:
Structured training — New employees often highlight the excellent training programs that help them build essential communication and customer service skills. One reviewer noted, "The training as someone who is entering into the BPO industry is very sound."
Opportunities for beginners — iQor accepts candidates with little to no BPO experience, making it a good starting point for newcomers. One review states, "They accept people with little to no BPO experience — good for starting out."
Supportive management — Many employees appreciate the approachable management team, which can ease the transition for new hires. A reviewer mentioned, "The management team is approachable, and there are many opportunities for career growth."
Collaborative work environment — The work environment is generally described as collaborative and team-focused, which can be beneficial for new employees looking to learn from their peers.
However, there are some challenges to consider:
High turnover rates — Some reviews mention poor management and high turnover, which might impact the learning experience for newbies.
Variable support — While training is strong, some employees report that communication within management can be lacking, which might leave new hires feeling unsupported.
Overall, iQor seems to provide a decent foundation for newcomers, especially with its training and opportunities for growth. However, the variability in management support and high turnover might present challenges.