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Amazon Web Services

Part of Amazon

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Amazon Web Services reviews

3.6

62% would recommend to a friend

(13,925 total reviews)
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Matt Garman

52% approve of CEO

62% positive business outlook

Amazon Web Services has an employee rating of 3.6 out of 5 stars, based on 13,925 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Web Services employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

14K reviews
4.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazon has cultivated a positive corporate culture. Employee benefits are excellent, and they even have their own health insurance association. Their operations are integrated with Amazon's e-commerce business, and they are able to think about IT from a user's perspective, which is a great advantage.

Cons

Long-serving employees have strong connections with each other, and knowing who to contact is crucial in the workplace. Even in the frequent layoffs that are currently implemented, senior employees have the information, making it difficult for newer employees to avoid them.

3.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The company provide a good platform for you to learn AI and the AI infrastucture.

Cons

- Too many meetings, sometimes it make my work low efficiency and feel like waste time. - When doing something related to collaborate with other team, usually no response/deplay response when reaching out to that team's oncall, usually no response when sending the Sev3 ticket, only get response by sending Sev2 ticket or invite both team's manager in a chat channel. It let me feel exhausted.

1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

In my experience, Amazon was an important and eye-opening chapter in my career. I joined with a positive mindset, and in the earlier part of my experience, I learned a lot, worked with talented people, and felt that my work and contributions were recognized fairly. Over time, my experience also taught me lessons beyond technology, career growth, and compensation. It helped me understand that work is work, and that no company name, title, or brand should become someone’s entire identity. Work is important, but personal life, family, health, and emotional well-being are more important. One of my biggest takeaways is that we often measure work only through professional growth, promotions, and success. Those things matter, but I now believe personal growth is even more important. In my view, personal growth often supports professional success, but professional success alone does not always lead to a healthy or meaningful personal life. This experience helped me understand that if we look at difficult situations through the lens of personal growth, nothing is completely wasted. Even challenging experiences can teach us what we value, what boundaries we need, and what kind of life we want to build. For me, my time at Amazon was valuable. I am thankful for the experience because it helped me grow professionally and personally, and it gave me clarity about what I want from work and life.

Cons

To be sincere, I did have difficult and negative experiences as well. However, I do not want to frame them only as “cons,” because those experiences also taught me important lessons about myself, my priorities, and what I want and do not want from a workplace. Over the recent years, my experience changed, and I felt the environment became more political and less aligned with the culture I experienced earlier. My biggest takeaway is that employees should work sincerely, but also maintain healthy boundaries and protect their personal life, family time, health, and emotional well-being.

Viewing 1 - 3 of 13,925 Reviews

Glassdoor has 16,773 Amazon Web Services reviews submitted anonymously by Amazon Web Services employees. Read employee reviews and ratings on Glassdoor to decide if Amazon Web Services is right for you.