American Airlines reviews

3.6

63% would recommend to a friend

(8,783 total reviews)
avatar

Robert Isom

39% approve of CEO

49% positive business outlook

American Airlines has an employee rating of 3.6 out of 5 stars, based on 8,783 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

9K reviews
4.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing 401K match, Health care benifits and ability to work remotely

Cons

At times work must be taken home as there is not enough time to complete within the office. Since the company is a 24/7 operation, there is always the need to jump on calls and meetings outside of the normal course of operational hours.

4.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Flight benefits, fulfilling work, good healthcare, good culture within my department (can't speak for others). Good work/life balance, rarely work over 45 hours/week.

Cons

Overall leadership seems to lack direction and changes often. No paternity leave.

Viewing 1 - 3 of 8,783 Reviews

Glassdoor has 9,903 American Airlines reviews submitted anonymously by American Airlines employees. Read employee reviews and ratings on Glassdoor to decide if American Airlines is right for you.