Is Asurion a good company to work for?

Asurion has an overall rating of 3.3 out of 5, based on over 6,434 reviews left anonymously by employees. This rating has been stable over the past 12 months. 51% of employees would recommend working at Asurion to a friend and 41% have a positive outlook for the business. The best reviews about Asurion have been left by employees working as Regional Account Manager , Senior Software Engineer and Recruiter .

Does Asurion pay their employees well?

According to anonymously submitted Glassdoor reviews, Asurion employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Asurion. This rating has been stable over the past 12 months.

How satisfied are employees working at Asurion?

51% of Asurion employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Asurion 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Asurion?

Customer Service Representative (418) , Technical Support (150) , Tech Coach (141) , In Home Expert (119) , Technician (119) , Premier Support Technician (108) , Tech Support Representative (105) , Tech Support (100) , Technical Support Representative (99) , Software Engineer (95) , Customer Service Representative (CSR) (89) , Tech Expert (72) , Supervisor (68) , Manager (67) , Technical Consultant (60)

What are the pros of working at Asurion according to real employee reviews?

"The pay is a good at first because you are hourly as well as it’s remote" ((in 757 reviews)); "Benefits are great and well priced" ((in 559 reviews)); "The people are great and most times it feels like a family instead of a group of co" ((in 265 reviews)); "Good work from home place" ((in 222 reviews)); "They off a lot of vto which is good if you need that work life balance." ((in 133 reviews))

What are the cons of working at Asurion according to real employee reviews?

"Poor management and very unorganized" ((in 289 reviews)); "Frequent layoffs (usually annually)" ((in 118 reviews)); "Training was terrible (Boring Power Points)" ((in 100 reviews)); "No one is going to question it because most of their Coaches are internal hires with no leadership experience." ((in 89 reviews)); "Regardless, terrible managers and leaders are allowed to stay in their role without question regardless of how many complaints they receive." ((in 74 reviews))

What are employees saying about Asurion layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Asurion layoffs and their outlook for job security at Asurion in 2026.

What Asurion locations have received the highest employee ratings?

Saint Louis , Clarksville , Pittsburgh , Raleigh , Newark , Riverside , Fort Myers , Cleveland , San Diego , Washington

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Asurion

Asurion reviews

3.3

51% would recommend to a friend

(6,206 total reviews)

Guru Gowrappan

51% approve of CEO

41% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.8

Compensation and benefits

3.3

Work/Life balance

3.1

Culture & values

3.1

Career opportunities

2.7

Senior management

Asurion has an employee rating of 3.3 out of 5 stars, based on 6,206 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Asurion employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

4.0

Jun 12, 2026

good benefit

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good staff benefits, good bonus

Cons

quite stressful when handling higher management

1.0

Jun 11, 2026

Good facility but TERRIBLE company culture and HR

Technical representative

Recommend

CEO approval

Business Outlook

Pros

Good facilities & location. Free Parking.

Cons

Terrible company culture. Procrastination is a norm when it comes to employee concerns. You can send an email and follow up 10 times and no one even responds to you if it's your concern. But the moment it's something they want from you, they keep double-triple follow ups and try to make it look like your fault, even if you have responded to their first email and sent in the details they requested. Extremely unprofessional and rude HR. They also ignore the law and even tell you things that are unlawful, yet refuse to give those very things to you in writing to avoid giving away actual evidence of their unlawful conduct. I truly hope someone eventually stands up to them and make them accountable before law.

4.0

Jun 11, 2026

Good pay but limited coaching flexibility

In home coach/supervisor

Recommend

CEO approval

Business Outlook

Pros

Pay and commission structure is good.

Cons

Not much flexibility in coaching structure.

Viewing 1 - 3 of 6,206 Reviews

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good benefit

Good facility but TERRIBLE company culture and HR

Good pay but limited coaching flexibility

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