Caribou Coffee reviews

3.5

63% would recommend to a friend

(1,791 total reviews)
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Scott Kennedy

48% approve of CEO

37% positive business outlook

Caribou Coffee has an employee rating of 3.5 out of 5 stars, based on 1,791 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Jul 2, 2026

Ok part-time job

Recommend
CEO approval
Business Outlook

Pros

Flexible hours, fun co-workers (most of the time)

Cons

High turnover rate, rude customers most of the time, little room for career growth unless you're on good terms with the somewhat toxic management

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Usually nice coworkers, good regulars, tips can be really good if you’re working busy shifts

Cons

Over worked and under paid. General managers are hit or miss and if yours is bad, you’re screwed and they won’t be held accountable. Some coworkers are bullies with no repercussion. Unfair task delegation. Hard to get full time hours unless you’re upper management.

Viewing 1 - 3 of 1,791 Reviews

Glassdoor has 1,821 Caribou Coffee reviews submitted anonymously by Caribou Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Caribou Coffee is right for you.