Everyone is leaving this company as fast as they can. - Anonymous employee DrFirst Employee Review

2.0
Oct 30, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I worked there for several years, and saw the company grow from a large handful of people to several hundred. It used to be a place where the experience you gained was directly correlated to the effort you put in. I learned a tremendous amount while I was there.

Cons

* First and foremost: it is a 100% fact that someone at the Director level within the company organized a company-wide program which rewarded employees for writing good reviews on Glassdoor. Those who did so would receive a gift card or company paraphernalia of some sort. * The company is a bureaucratic nightmare, with conflicting factions among the C-level and Director-level staff, adversarial relationships between sales departments, and a "dog-eat-dog" culture that's encouraged among all employees. * The CEO regularly judges your job performance by whether you're there early, you stay late, or you come in on holidays, regardless of whether you accomplish twice as much as some of the other employees while you're there. * It is a regular practice for C-Suite employees or Directors to berate or insult employees publicly. * The C-Suite and Director staff is bloated with executives who make exhorbitant amounts of money while accomplishing next to nothing. They're being rewarded for work they did 10 years ago, with no need to do anything today. * Meanwhile, at the mid-level and below, the company's turnover rate is disastrous: they have gone through five sales managers in their most lucrative vertical, lost many brilliant product managers, and have let so many talented employees leave due to poor company morale and even worse pay. * Nepotism is rampant: promoting the least productive and least respected employees because of who they're friends with, or whom they're related to. * It is regular practice for employees of any nature to publicly point out an innocent mistake by another employee by sending an email admonishing them, while copying managers, directors, and members of the C-suite. * Many employees have PhD-level proficiency in passing the buck, and blaming others for their own lack of performance (or lack of productivity in general). These employees are rarely, if ever, punished. * If you're a sales person, do NOT work here under any circumstance. You'll be given laughably unreachable sales goals, and be asked to sell products that do not exist (aka vaporware) in a market with far superior options.

Explore other reviews about DrFirst

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great experience, team, and opportunity

Cons

None as of yet, have not been here long enough

2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

- Remote Work - Cool tech stack - Some great individual contributors

Cons

Personally, I definitely had a '1 star' worthy experience at DrFirst due to the toxicity of the leadership I interacted with. However, I was hesitant to actually rate DrFirst as a '1 star' here since my experience was limited to the cyber security team, and I don't think it's fair to suggest that all of the various teams within DrFirst are the same way. In my situation, I first encountered some of this toxicity on my 4th day at the company - where I was pulled into a 1 on 1 with senior security leadership, who proceeded to go on somewhat of a tangent about previous security personnel at DrFirst who they had terminated, and explicitly told me they had a '3 strike policy' and suggested they had no problem letting me go in the event I reached this ambiguous '3 strike' threshold (which was never defined). It's worth mentioning that I'm very aware that if someone doesn't do their job > they will eventually get terminated, that's a pretty widely accepted notion. But hearing these comments just 4 days after starting was pretty shocking. I was hoping this was somewhat of a one-off too, but this kind of language and management style that I perceived as heavily focused on termination risk and negative consequences rather than coaching and development persisted in just about every 1 on 1 over the course of the next month, which led me to realize I should probably get out sooner rather than later. In addition to some of this behavior directed towards me, senior security leadership would also regularly make questionable/not-so-positive comments in passing about broader company leadership (e.g., technology leadership) - in our 1 on 1s. I wasn't sure how to respond to some of these comments, but they were also somewhat of a theme in a lot of our 1 on 1 interactions. Another kind of crazy thing I experienced while at DrFirst was security leadership's use of Claude. I'm very pro-AI in the workplace setting (especially in the security engineering setting), but the way in which security leadership would try and leverage Claude and interpret Claude output was pretty shocking. In one instance, a security concern was escalated (by senior security leadership) based largely on Claude output. After additional investigation by individual contributors on the team, the issue was determined not to be a real security incident and appeared to stem from a misunderstanding of the model's output. That experience raised concerns for me about how AI-generated information was being evaluated before operational decisions were made and was just generally pretty wild to witness first-hand because of how trivial the hallucination was to decipher once individual contributors on the team actually saw what was going on. So, take the 'AI-first' attitude that is advertised with a grain of salt, as some of what is actually going on behind the scenes is kind of wonky. I want to emphasize one more time that I don't think my experience at DrFirst represents the company at large, and that I think there are tons of great individual contributors at DrFirst. My immediate counterparts on the security team were genuinely awesome to work with (veryyy smart and kind people), and my encounters with HR, IT, and other teams at the company were also really positive. Unfortunately, the immediate security leadership (composed of 1 VP at the time of posting) made my time here pretty unbearable, which resulted in me accepting an offer at another firm just 6 weeks after my first day.

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