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First Citizens Bank

Engaged Employer

A great company quickly going down the path of the big banks (in a bad way) - Senior Financial Services Representative First Citizens Bank Employee Review

2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid pay, comp structure Many good co-workers/partners Some flexibility in your day-to day

Cons

Nonstop Work Little to none support/training Mediocre at best management Numbers, numbers, and numbers is all they care about Headed down the path of Chase, Wells, BofA in a bad way of growing but looking at numbers nonstop and profits so they don’t care about employees or customers.

Explore other reviews about First Citizens Bank

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good work-life balance. Happy to work here.

Cons

Nothing that I have noticed so far.

2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

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