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First Citizens Bank

Engaged Employer

FCB is the complete opposite of everything SVB stood for. - Associate First Citizens Bank Employee Review

1.0
May 25, 2023
Recommend
CEO approval
Business Outlook

Pros

I survived what is undoubtedly just round one of layoffs. The paycheck is the only pro I can come up with at this point.

Cons

FCB management has displayed complete insensitivity to everything SVB stood for and everything SVBers have worked tirelessly to build. At SVB, I felt like I mattered as an individual. Whenever anything traumatic happened, we were cared for and had a support group with one another. In just these few weeks, that culture has been dismantled and leadership has gone from caring to micromanaging, nitpicking and criticizing. It really feels like the past few years of hard work to care for SVB clients is meaningless now. And that's extraordinarily sad. Also, as of yesterday's layoffs, FCB has sent a clear message that diversity, equity and inclusion is not important to them whatsoever. Consider yourself warned if you identify with a marginalized group.

Explore other reviews about First Citizens Bank

5.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent cohesive culture and an accommodating, extensive training program. First Citizens strives to deliver client-oriented service.

Cons

No parking lot. You can't expect one at most retail positions in downtown Boston.

2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

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