Good Job if You Have the Passion - Sales Associate/Cashier PetSmart Employee Review

4.0
Apr 25, 2017
Recommend
CEO approval
Business Outlook

Pros

-So many animals!! -Company is doing some pretty good things -Many options within the company--move up or change position -15% discount for employees -Lots of opportunities to learn more about animals

Cons

-Base pay is pretty low for all the sh*t you deal with (literally) -Work environment completely dependent on management and coworkers -Customers can be RUDE. -Have to see a lot of mistreated animals -Company focuses on many different goals and it gets very overwhelming and makes it difficult to be genuine

Explore other reviews about PetSmart

5.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very good relationship with colleague

Cons

Not very flexible on work times

avatar
PetSmart Response
6d
We're happy to hear you enjoyed working with us, thanks for taking the time!
4.0
Jun 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

15% off whole store 50% proprietary brands Petting animals Friendly customers Almost never declines requested days off

Cons

Must have min one weekend day available No room for growth very hard to become full time Must make requests a month in advance even thought the schedule come out Thurs/fri for the following week, shifts can be unpredictable Coworkers with seniority have “better” shifts Scrubbing tanks may have you armpit deep They say everyone is equal and gets paid the same but not everyone put in the same effort, ex: some people don’t do pet care at all or never close or never work truck days

See reviews by: Helpful|Rating|Date|All