Smartsheet reviews

3.3

44% would recommend to a friend

(1,290 total reviews)
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Rajeev Singh

29% approve of CEO

31% positive business outlook

Smartsheet has an employee rating of 3.3 out of 5 stars, based on 1,290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

- Good work-life balance - Fully remote

Cons

- Performance is heavily driven by metrics such as AI adoption, merge request counts, and other quantitative measures. This often creates an environment where quantity is valued more than quality and long-term impact - Compensation is not competitive compared to similar companies in the market - There seems to be a lack of clear product vision. The company appears focused on chasing the latest AI trends and integrating AI into every possible area, regardless of whether it genuinely improves the product or solves real customer problems. The product is so poor that the company moved to Jira for day-to-day task tracking instead

5.0
Jun 3, 2026

Great job

Recommend
CEO approval
Business Outlook

Pros

Time schedule was very good for work

Cons

Employees were okay i like them

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Smartsheet Response
1w
Thank you for your kind review! We are so sad to see you go, but happy that you had a great experience working here and we wish you the absolute best in your next chapter.
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Glassdoor has 1,373 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.