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We're celebrating the 33rd anniversary of the Americans with Disabilities Act (ADA). At Citizens, our commitment to creating a diverse, equitable and inclusive world is woven into the very fabric of the company. Our AWAKE (AWareness Action Knowledge and Education) Business Resource Group is in its 5th year, with nearly 700 colleagues supporting one another on their unique journeys. The group provides education, awareness, and action for colleagues with differing abilities, striving for a supportive environment in which everyone feels accepted, appreciated and empowered. Our benefits offer enhanced autism coverage, including applied behavior analysis (ABA) therapy, and mental health resources: free counseling sessions for you and your household, access to a personalized resiliency plan to help mitigate stress and burnout, and digital sleep and anxiety management programs. We’re keeping inclusive design at the forefront of product innovation, like the announcement earlier this year of our Citizens Private Client™ World Elite Mastercard® in partnership with Mastercard, which enables people who are blind or partially sighted to easily distinguish their payment cards from one another using touch alone. By working toward a world where everyone is seen, heard and respected, we are helping those we serve be ready for the best possible tomorrow.
We're proud to be named one of the “Best Places to Work for People with Disabilities” from the Disability Equality Index 2023. For the third consecutive year, we've earned a 90% score for the on the Disability Equality Index®, the world’s most comprehensive benchmarking tool for the Fortune 1000 in measuring disability workplace inclusion.
With summer in full swing, our colleagues are taking time to relax and make memories with loved ones. According to Forbes, the average American worker gets only 11 paid vacation days a year. At Citizens, we believe time away from work has a positive impact on our emotional and mental health. That’s why our colleagues get 11 holidays and up to 27 PTO days (that you’re actually encouraged to use!) to unplug and recharge.
We hope everyone can take a moment to celebrate Independence Day. We wish our customers and colleagues a safe and Happy Fourth of July! 🎆🎇
Just as Pride Month celebrates those who live authentically, the LGBTQ+ community regularly experiences unique challenges, such as an evolving political landscape, the potential for targeted discrimination and a contradictory set of regulations that vary state by state. We want every customer to feel made ready for whatever’s next. That’s why we’re committed to providing customized financial advice and solutions that go beyond the basics. Read how tailored advice helped two couples forge a better financial path.
Pride Month is more than a celebration of individuality, but an expression of who we all are and who we aspire to be as a community — regardless of gender, race, religion, sexual orientation, or disability. Mike Sebring, our Head of Diversity Equity & Inclusion shares what our culture of Pride means to him, "As a gay man, I’m proud that within our walls, I can be my authentic self and bring my whole self to work. We want everyone to feel like they can be who they are and have their voice be heard. At Citizens, Pride is a part of our everyday culture, and we are #MadeReady to live authentically and are committed to building a diverse, inclusive and sustainable culture of acceptance inclusive of our customers and communities."
Ours is a culture of inclusivity that fosters employee trust inside our walls, and promotes love and understanding in the community. Through colleague initiatives like our Business Resource Groups (BRGs), our culture of acceptance continues to grow. Voluntary, company-sponsored associations of those with similar interests, common demographics, experiences, and identities, Citizens’ BRGs let employees contribute to a diverse and inclusive environment that champions learning and acceptance.
As we celebrate Pride Month 2023, we asked our colleagues what Pride Month means to them and how they bring their authentic selves to work every day. “Pride Month means a celebration of love, life, equity, diversity and humanity.” - Shaune B., Citizens Branch Manager
We love and celebrate today’s fluid family dynamics and demonstrate support by offering the same benefits package no matter what your dynamic may look like. Here, same-and opposite-sex spouses and domestic partners, as well as children of a spouse or domestic partner, are eligible for inclusive benefits. We take our support a step further, going above and beyond to provide access to gender-affirming providers for both physical and mental wellness. Things like mental health counseling and hormone therapy are available, as well as other medical benefits that may be helpful for the LGBTQ+ community, like voice therapy, facial feminization, electrolysis, and more. Dedicated services specific to the legal challenges LGBTQ+ individuals face are also available.
We're proud to support Out in Finance (OIF), an organization who's mission is to advance inclusion and equality across financial services and provide a networking forum for LGBTQ+ professionals. Join us on Tuesday, June 20 from 12-1pm ET for a free online webinar sponsored by Citizens on retirement planning with an LGBTQ+ focus. The presentation will cover both general retirement planning best practices as well as the unique needs of LGBTQ+ individuals. Sign up through the link below!