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During this season of giving, as we gather with family and friends to celebrate the holidays, we wanted to reflect on our commitment to our communities. Our commitment to giving back is rooted in the belief that when people and communities succeed, we all thrive. Colleagues across Citizens build partnerships to develop neighborhoods, transform lives and stimulate economic renewal. Learn more below.
For the 17th consecutive year, we've been ranked as one of the top 100 Best Adoption-Friendly Workplaces by the Dave Thomas Foundation for Adoption. Meet David and his family. When he and his wife Shira began their journey to adopt through fostering, they found themselves in a whirlwind of emotions and responsibilities. We were ready to help focus on what mattered most - making it possible for David to be a present parent. Read more of their inspiring story below.
November may be National Career Development month, but at Citizens, we're committed to the personal and professional development of our colleagues year-round. We invest in resources and programming to support career shifts, education reimbursement, opportunities to network and lead initiatives outside of current roles, and more. See what candidates can expect as colleagues to foster their development.
When we collaborate, we're able to create something meaningful! Two of our Business Resource Groups (BRGs) recently joined forces to make a lasting difference. The Caring for Citizens and Veterans BRGs partnered with Habitat for Humanity’s Operation Playhouse program to build a playhouse from the ground up for a local veteran family. Citizens BRGs play a critical role in fostering our culture of inclusion, while providing colleagues with opportunities to connect around shared experiences and make a difference in the communities we live and serve. Read more about this amazing story below!
We’re proud to showcase the unique journeys our colleagues have taken to progress their careers. Meet Melissa, Head of Enterprise Data and Analytics Transformation. With more than 25 years at Citizens, she’s always been motivated by the pace of change facing our industry, and the opportunities that come along with it. Melissa seeks ways to enhance our customer experiences and pursue her career aspirations using her skills, knowledge, and networking abilities. Click the image to read more about her story and guidance on how to make career progress a reality at Citizens.
October is Cybersecurity Awareness Month, but at Citizens, we know it’s vital for job seekers to be on alert 24/7 for recruiting scams. Cybercriminals are becoming increasingly creative in their methods, and it’s getting harder to decipher what’s legitimate outreach, and what’s not. We asked our Cybersecurity Defense team experts for their advice on what to look for and how to protect yourself. Read more at the link below.
On this World Mental Health Day, we reflect on our commitment to supporting our colleagues' mental well-being through benefits like: - Six free counseling sessions - A personalized resiliency plan to help mitigate stress and burnout - Digital sleep, anxiety management and physical therapy programs We’re honored to be recognized by Mental Health America with a gold level certification for their Bell Seal for Workplace Mental Health. With an overall score of 84% (compared to the average employer score of 36%), we’re committed to providing ongoing conversations and resources so our colleagues can bring their whole selves to work. 🌍💚
Congratulations to our Citizens Chief Experience Officer, Beth Johnson, who was recently named one of the 25 Most Powerful Women by American Banker. The Most Powerful Women in Banking program recognizes individuals and teams for demonstrating exceptional leadership skills, strong performance and a commitment to driving real outcomes for diversity, equity and inclusion in financial services. For Beth the title of chief experience officer means that she's responsible for building our capabilities to deliver excellent customer experiences in a rapidly changing banking environment. That includes digital design, data and analytics, marketing and communications and enterprise payments strategy and infrastructure. "I am truly honored to be named among this incredible group of women,” says Beth Johnson. “This recognition is a testament to the hard work and dedication of my entire team at Citizens. I am proud to represent an organization that continues to drive innovation and excellence.” Click below to view the full American Banker honoree list.
We celebrate Hispanic Heritage Month by building meaningful connections and creating tangible impact within the communities we serve. Our Spanish-speaking colleagues provide essential banking services and empower our customers with financial literacy tools to help build sustainable wealth. Learn more about their community involvement and how we’re building an inclusive future for all. Celebramos el Mes de la Herencia Hispana al promover relaciones significativas y crear una presencia tangible en las comunidades a las que servimos. Nuestros colegas que hablan español brindan servicios bancarios fundamentales, además de proveer de herramientas financieras a nuestros clientes para ayudarles a crear un patrimonio sostenible. Conozca más sobre su participación en la comunidad y cómo estamos creando un futuro inclusivo para todos.
Today, September 24 marks the 10th anniversary of Citizens’ initial public offering (IPO), which remains the largest by a commercial bank in U.S. history. To commemorate this event, Chairman and CEO Bruce Van Saun will ring the closing bell at the New York Stock Exchange. We’re proud to share this moment with our customers, colleagues and communities.
