New Relic reviews

3.5

60% would recommend to a friend

(1,456 total reviews)
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Ashan Willy

64% approve of CEO

52% positive business outlook

New Relic has an employee rating of 3.5 out of 5 stars, based on 1,456 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Relic employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Nov 3, 2016

Stay Away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some very nice people here who are being forced to work for old-school managers from prehistoric firms. Free coffee and location are nice.

Cons

Where do I start? The new President seems only interested taking over as CEO and running the place like an Oracle. The managers being hired and promoted here are serious bullies with questionable ethics. This used to be a great place, but not anymore: It went downhill really fast.

1.0
Jun 11, 2015

Great Product- Toxic culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pros: -Stock in a company that has a solid product -Coffee Bar in house -Incredibly easy targets to hit -Nice office with great views -Nice, personable, interesting people overall

Cons

Cons: -Considerably lower pay than industry average. If you didn't get in before the IPO, look elsewhere! You'll likely get paid 25%-30% higher at a similar size/stage company -Toxic culture -Horrible management- can't stress that enough -One manager in middle management has made racial remarks to several people on the team, degrades employees and the company has done nothing to stop this. - Everything is for show: * Office is designed to look like Google to put on the appearance that NR is wildly successfu. Instead of buying 2 non-working iPads for each conference room, maybe you could hire more employees to scale. * Middle management consistently forces you to drop everything you are doing and complete meaningless tasks that will look good to their boss. -Plenty of Director-level employees that are truly incompetent. Our Director genuinely doesn't know how to use Salesforce or even navigate our own product. Some of those same managers typically come in at 10AM and leaves by 3PM. It is difficult to work for managers that you can't respect. -Many employees are scolded for contacting upper management/VP's/Execs. So much for being a 'flat' startup. - We have no clue where the company intends to go until the last minute. - Company values are literally never practiced. - Customers are completely in the dark on feature releases, agent updates, beta's and many other things that are vital to a ensuring that they stay happy.

1.0
Mar 30, 2015
Recommend
CEO approval
Business Outlook

Pros

The general mood in the office is positive. There are some nice perks such as an on-site barista, happy hour every once in awhile, and Monster energy drinks.

Cons

Never once had I received a negative quarterly performance review or had any work issues brought to my attention during 1 on 1 meetings in over 3 years of working at New Relic. At my last performance review, I was ambushed by a "Performance Improvement Plan" stating that I was not meeting expectations. The items to complete or be terminated, individually were doable within 90 days. However I was given a list of 5 tasks to accomplish. It was clear the company was not interested in my success as an employee. Pushing out a long time employee under the guise of a Performance Improvement Plan is unfair. Unfortunately this approach is still being used by the company.

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Glassdoor has 1,564 New Relic reviews submitted anonymously by New Relic employees. Read employee reviews and ratings on Glassdoor to decide if New Relic is right for you.