Does Transcom WorldWide pay their employees well?

According to anonymously submitted Glassdoor reviews, Transcom WorldWide employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Transcom WorldWide. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Transcom WorldWide?

40% of Transcom WorldWide employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Transcom WorldWide 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Transcom WorldWide?

Customer Service Representative (390) , Customer Service Representative (CSR) (179) , Technical Support Representative (83) , Technical Support (63) , Team Leader (56) , Customer Service Agent (44) , Technical Support Advisor (44) , Tech Support (28) , Technical Support Specialist (27) , Tech Support Representative (23) , IOS Technical Support Advisor (20) , Call Center Agent (19) , Customer Service (18) , Customer Support Representative (16) , Customer Service (CSR) (14)

What are the pros of working at Transcom WorldWide according to real employee reviews?

"Work from home was nice" ((in 183 reviews)); "good benefits and overtime incentives" ((in 89 reviews)); "Training is good and fun." ((in 83 reviews)); "Great people and friends" ((in 70 reviews)); "Great colleagues and no extra hours/work needed." ((in 57 reviews))

What are the cons of working at Transcom WorldWide according to real employee reviews?

"The salaries are low and you have to work from 6 am till 10 pm depending on your schedule" ((in 146 reviews)); "stressfull no work life balance" ((in 29 reviews)); "Strict on Punctuality Hard to request time off Easy to Cap out and making it hard to progress within the company" ((in 24 reviews)); "Long hours to sit and work" ((in 21 reviews)); "Toxic managers and Micromanagement of agents" ((in 17 reviews))

What are employees saying about Transcom WorldWide layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Transcom WorldWide layoffs and their outlook for job security at Transcom WorldWide in 2026.

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Transcom WorldWide

Transcom WorldWide reviews

2.9

40% would recommend to a friend

(2,049 total reviews)

Brian Johnson

46% approve of CEO

32% positive business outlook

Ratings by category

3.4

Diversity & inclusion

2.8

Culture & values

2.8

Work/Life balance

2.7

Compensation and benefits

2.7

Career opportunities

2.6

Senior management

Transcom WorldWide has an employee rating of 2.9 out of 5 stars, based on 2,049 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Transcom WorldWide employee rating is 24% below average for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Jun 13, 2026

Good colleagues and environment, but poor management issues

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

- Good colleagues - Environment - Place - room for a slight career advance

Cons

- Poor management - Poor package - lots of turn arounds - No work life balance

4.0

Jun 12, 2026

Good coworkers and atmosphere, limited growth opportunities

Office administrator

Recommend

CEO approval

Business Outlook

Pros

Good coworkers and atmosphere, great office.

Cons

Not much room for growth.

3.0

Jun 6, 2026

Good salary and health insurance, but favoritism exists

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Relatively good salary Good health insurance

Cons

Favouratism Bad chances for career development and promotion

Viewing 1 - 3 of 2,049 Reviews

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Jobs at Transcom WorldWide

Technical and Customer Experience Advisor - Work From Home - US

Senior Director Client Services

United States

View job

Technical Support AI Email and Chat Call Center Agent

Technical Support - AI Chat and Email - Onsite Greenville, SC

Customer Service Advisor - Email and Chat - Onsite Greenville, SC

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Transcom WorldWide

Transcom WorldWide reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good colleagues and environment, but poor management issues

Good coworkers and atmosphere, limited growth opportunities

Good salary and health insurance, but favoritism exists

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